Shipping

Fit4Sport - Interent Terms & conditions for shipping & returns

Welcome to the Fit4sport website. If you purchase from this website you are agreeing to comply with and be bound by the following terms and conditions relating to shipping and return of goods

Shipping Details
Orders are usually despatched within 24 hours and must be received by 3 o’clock to guarantee 24 hour (next working day) delivery (between 8.30am and 5.00pm via courier). This is subject to stock availability. If an item is out of stock you will be notified by email. Small items will be sent by 1^st class post.
When placing your order you will be asked to complete shipping information and select the relevant area for delivery from the drop down box on the order form. Carriage will be added where applicable.

Fit4Sport ships to:
England, Scotland, Wales (excluding Highland and Islands)
Northern Ireland
Scottish Highlands and Islands
Isle of Man
Isle of Scilly
Channel Isles
Please contact the sales office if you wish goods to be sent to an alternative area than listed above and staff will assess feasibility.

We regret that we are unable to accept orders online for heavy items such as couches, exercise equipment etc. Should you wish to order these products, please contact our Sales Department on 0161 633 5533 and they will be able to give you full details of delivery charges.

If you require your order to be delivered to a different address please ensure these details are entered on your order form.

CARRIAGE CHARGES Orders will be charged at a rate of £6.50+vat  up to a maximum of 30kilos per parcel for 24hr delivery and £5.95+vat for 48hr delivery. This applies to mainland UK only. Please note: Oversize heavyweight items such as couches, gym equipment, ice machines, trolleys etc. are subject to additional delivery and handling charges.
Additional carriage charges apply to other areas listed.
Northern Ireland, Scottish Highlands and Islands, Isle of Man, Isle of Scilly, Channel Isles - £16.50+vat up to a maximum of 30kilos 24hr delivery and £15.95+ vat up to a maximum of 30kilos per 48hrs delivery.

ORDER CANCELLATION All cancellation of orders must be in writing with our prior agreement. We are unable to accept cancellation of specially ordered or non-stock items.

RETURN OF GOODS All return for credit must be previously agreed by telephone within three days of purchase followed in writing within 7 days of purchase. Please contact our customer service department who will advise you in the correct procedures for all return items.

A restocking charge of 20% of the value of the goods may be charged. It will be customer’s responsibility to return the goods at their expense within 10 working days from the invoice date. All returned goods must be in the original packaging, clean and unused. 

LOSS OR DAMAGE Any loss, damage or shortage must be notified within 3 working days and confirmed in writing within 7 days. Claims outside these times will not be accepted.